SnugServer - Mail Server Software with Digital Certificate technology and Anti-Spam Built-in.
Email Server with SSL/TLS & Anti-Spam Built-in

All your Software Servers in one application
Email Server - Web Server - FTP Server
 ListServer -  NewsServer  all-in-one!

Heidi Computers Limited

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Snug FAQ's
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SnugServer Knowledge Base

Q. Who should use SnugServer?
Any small to medium size business or any home user.


Q. When I buy SnugServer, do I get all the Servers?
Yes.


Q. What do I need to run SnugServer?
Permanent Internet connection e.g. DSL and ideally, a dedicated computer.


Q. Do I have to use all the Snug Servers?
Despite the fact that SnugServer comes with an Email Server, FTP Server, Web Server, ListServer and NewsServer, you do not have to use them all. 
You decide what servers you wish to configure and use. 
Server configuration is carried out in one central place (Server Settings under Control Center) and servers can be activated/deactivated in a single click.
Configuration is quick and easy.


Q. How do I migrate my current host provider to SnugServer?
If you currently use your ISP for mail and/or web hosting then you just need to follow 
these simple steps:
1. Purchase and Install SnugServer
2. If you have a fixed IP address:
Get your ISP to add your domain to their DNS servers pointing to your fixed IP address or Get an account with a DNS service such as http://www.dyndns.org or http://www.networksolutionsdns.com
3. If you have a dynamic IP address then http://www.dyndns.org will provide an update facility for your domain settings. 
This means that each time you reconnect to the service your new IP address will be configured on the server.

Q. What do I need upfront to use SnugServer?
Connection Type:

Minimum of DSL/Cable
Ideally a Static IP Address

Operating System:

Windows NT and above.

Disk Space:
Depending on email traffic allow about 50 megabytes to run SnugServer

Hardware:
Recommended minimum would be 500mhz Pentium and 128Meg Ram
SnugServer has been tested on 100Mhz NT4 servers. 


Q. Does SnugServer have any Compatibility issues?
There are no known compatibility issues.


Q. Where can I view the help files.?
Online help is available here
Getting Started Demonstration Guide is available here

Q. Where can I get your root certificate.?
The SnugServer CA cert is available here.

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Heidi Computers Ltd. Telephone: +353-1-443-3807
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